Privacy Policy

Privacy Policy

Last updated: August 25, 2025

IRVINA (“we,” “our,” or “us”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to personal information.

1. Information We Collect

We collect different types of personal information depending on how you interact with our Services:

  • Contact Information: Name, billing/shipping address, email, phone number.

  • Payment Information: Credit/debit card details, payment confirmations, transaction details.

  • Account Information: Username, password, preferences, settings.

  • Order & Transaction Data: Items purchased, returns, exchanges, or wishlist history.

  • Device Information: IP address, browser, device identifiers, and connection details.

  • Usage Data: How you interact with our site, including browsing, navigation, and activity.

  • Communications: Any messages, inquiries, or reviews you submit to us.

2. How We Collect Information

We may collect personal information from:

  • Directly from you, when you create an account, place an order, or contact us.

  • Automatically, through cookies, tracking technologies, and device data.

  • Service providers, such as payment processors, shipping providers, and analytics tools.

  • Partners or third parties, for example when you interact with our marketing campaigns.

3. How We Use Your Information

We use your personal information to:

  • Provide and fulfill services: Process payments, ship orders, handle returns/exchanges.

  • Personalize your experience: Recommend products, remember your preferences.

  • Communicate with you: Send order updates, customer support, and marketing messages.

  • Improve and secure our Services: Detect fraud, enhance features, and optimize usability.

  • Legal and compliance purposes: Fulfill regulatory obligations and enforce policies.

4. Sharing & Disclosure of Information

We may share your information with:

  • Service providers: Shopify, payment processors, shipping and logistics partners, IT and analytics providers.

  • Marketing partners: For targeted promotions and advertising (subject to your rights).

  • Corporate affiliates: Within the IRVINA group, if applicable.

  • Legal & regulatory bodies: To comply with legal obligations or in response to lawful requests.

  • Business transfers: In case of a merger, acquisition, or sale of assets.

We never sell your personal information.

5. Relationship with Shopify

Our store is powered by Shopify, which collects and processes personal information to operate and improve our Services. Shopify may also use aggregated data from across its merchants for business and advertising purposes.

To learn more, please review:

6. Cookies & Tracking

We use cookies and similar technologies to remember preferences, track site activity, and provide a better shopping experience. You can disable cookies through your browser settings, though some site features may not function properly.

7. Children’s Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect their personal information. If you believe a child has provided personal information to us, please contact us to request deletion.

8. Security & Retention

We use reasonable technical and organizational measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide our Services, comply with legal requirements, and resolve disputes.

9. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal information.

  • Request corrections of inaccurate data.

  • Request deletion of your information.

  • Opt out of targeted advertising or sharing.

  • Receive a portable copy of your data.

  • Withdraw consent where processing is based on consent.

You may exercise these rights by contacting us (see Section 12). We may require identity verification.

10. International Data Transfers

If you are outside the United States, your data may be transferred and stored in the U.S. or other jurisdictions. Where required, we use approved safeguards such as Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page, and the “Last updated” date will be revised.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, you may contact us at:

IRVINA, Corporation
4210 Ticconi Court
Tarawa Terrace, NC 28546
Email: trendykartco@gmail.com